Careers

Healthy cross-functional relationships are key for customer success teams to do their job. In this indispensable guide for customer success leaders, Rod Cherkas, CEO of consulting firm HelloCCO and mentor for ODCS fellows, draws from his 15+ years of experience as a post-sales exec to provide a masterclass in building relationships with cross-functional partners.

Rod Cherkas

21

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‍Being a design manager is different than being an individual designer. It means balancing different roles, while focusing on unlocking and supporting the best work from the design team rather than your own contributions.

David Hoang

20

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Josefin Graebe opens up her Chief of Staff playbook to share some of the lessons and best practices she’s picked up throughout her years of experience serving in the role. With hard-won lessons gleaned from her time at companies like Uber and Lime, she lays out a set of principles for designing operating models that any Chief of Staff will find useful.

Josefin Graebe

23

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On February 16, 2021, Sonal Chokshi, Editor-in-Chief of Andreessen Horowitz and Showrunner of the a16z Podcast Network, gave a popular talk to our inaugural class of On Deck Podcasting fellows (in conversation with Sachit Gupta) on creating a podcast brand. Here are just some of the big lessons and actionable takeaways on how to build your show identity, from one of the best in the business.

Sonal Chokshi, Sachin Maini

18

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